Rise

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SESSION: Gain insights from the 2023 Medicare Shopping and Switching Study Executive Research Brief.
(No presentations. Handouts onsite)

 

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SESSION: Explore The Top Ten Trends for 2023: Hacking Your Medicare Growth Goals.

Top Ten Trends for 2023: Hacking Your Medicare Growth Goals Rivoli C

• Learn about the trends affecting Medicare marketing
• Walk away with short-term actionable insights
• Have a long-term view of where things are headed

Presenters:
Rory Hume, Senior Manager Marketing, Providence
Anthony Trimino, Founder, CEO, TRAFFIK

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SESSION: Create an Extraordinary Member Experience

 

BULLETED TOPICS COVERED IN VIDEO INCLUDES HOW TO:

• Create an Extraordinary Member Experience
• Discover the value of investing in member experience and how to quantify it for c-suite audiences
• Empower the entire health plan team to deliver extraordinary service through leadership and training
• Learn best practices from a customer service perspective

Presenters:
Kristy Croom Tucker, Director of Member Experience & Acquisition, BayCare Health Plans
Benton Davis, President, Bloom Insurance Agency
Scott Black, Chief Operating Officer, Bloom Insurance Agency

Views and insights shared by these presenters are the presenter’s own and do not reflect the views of Medicare Marketing & Sales Summit

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